Shipping policy
Shipping
At Velora Collection, our goal is to provide you with the best shipping options no matter where you live. Every day, we ship to hundreds of customers around the world and can provide the highest level of responsiveness.
HOW LONG DOES THE DELIVERY TAKE?
The time period for deliveries is composed of two time periods
composed of:
1) Processing time: 1-2 Business days (Order confirmation, customization, quality check, packing)
2) Transit time: 4-6 Business days
Once the item is picked up from the warehouse, it will take to:
6-12 business days to be delivered to the destination.
We offer the following shipping rates:
- Free Shipping
Please note that once an order has been placed, it cannot be processed or cancelled before delivery. Please note that in case of a lost package we can only offer you a replacement/refund. All orders are processed immediately to ensure timely delivery.
About Us
We’re two pet owner moms who, like many of you, were tired of constantly battling pet hair in our homes. Between busy schedules and taking care of our families and furry companions, we needed a solution that actually worked—and didn’t take up all our time.
That’s why we came together and created the FurFreeSweep. It’s designed with pet owners in mind, making it easy to remove even the most stubborn fur from carpets, rugs, and floors. We wanted something that would truly make a difference in our daily lives, and we’re proud to share it with you through the Velora Collection, named after our 2 shedding dogs: Velvet and Nora.
Our mission is simple: to help other pet owners like us spend more time enjoying their pets and less time cleaning up after them. We’re so excited to bring you a product that makes keeping a fur-free home easier than ever!
Velora Collection
Open Monday-Friday
9am-5pm
E-mail: info@veloracollection.com
Phone: +15167167054
We aim to respond within 24 hours during our office hours of 9am - 5pm.